Patients And Patience: Will Quality Of Care Suffer Because Providers Miss The Point Of Meaningful Use?

Steve Baker, President of Eyefinity

Steve Baker, President of Eyefinity

Planning and thinking about the future are critical to applying EHRs in a truly meaningful way – a goal that must be achieved to build the most interactive and patient-driven healthcare system in the world. Read more in this article by Eyefinity president, Steve Baker.

MU Core Measures Challenging You?

Running into issues with Meaningful Use (MU)?Meaningful Use badge

You’re not alone! Social media is filled with comments and questions from EPs – just like yourself – who are knee-deep in Meaningful Use core measure challenges.

We’ve heard from many doctors that the most challenging core measure in MU Stage 2 is Measure 17. Let’s examine it more closely.

Simply put, Measure 17 requires that you use secure messaging to communicate with patients on relevant health information, and give them the opportunity to view and download their medical information. Specifically, 5% of your patients must send you a secure electronic communication.

The key concept behind this goal is Patient Engagement.

So why is CM17 so tough to attest? In our opinion it’s likely to be difficult because this measure is dependent on your patients taking action rather than you quantifying something. In other words, it’s out of your control. Or is it? How might you engage your patients after they’ve left your office?

Answer: Give them a good reason to want to communicate with you electronically. Create opportunities for them to message you and avoid lengthy hold times on the phone. Enable your patients to set appointments or request prescription refills electronically which gives them the freedom to address their own needs, regardless of your business hours. This can all be accomplished with your patient portal.

Remember the long term purpose of Meaningful Use is to provide better patient care by standardizing medical records for better sharing, and to engage the patient in their care. This is an excellent step toward that.

Check back here frequently for help with more of the MU2 core measures. And if you have any questions, contact us at or visit us online at

ICD-10 is delayed – What will you do with your free time now?


Hint: it’s not time to sit back and relax.

It’s more important than ever to use this time to continue planning for the change. Armed with the right facts, factors, and software features, you could change ICD-10 from a pain point to a bonus.

  • Take a moment to consider who in your practice needs to know the ICD-10 codes.
  • Identify when your practice can spare time for education.
  • Identify if a change in workflow will be part of your solution.
  • Consider using technology to ease the transition. An EHR system could make a big difference to your practice, adding benefits like mobility, reduced exam times, and practice management integration.

Don’t get overwhelmed, the advantage of this delay is additional time. Now you can consider one thing at a time and create a plan of that is feasible, not frenzied.

Eyefinity is your partner, and will be here helping you all the way through the process. Check out our ICD-10 FAQ pages for answers to common questions and relevant tips to guide you to ICD-10 success. If you have any questions, feel free to contact us.

Use EHR as an Effective Patient Education Tool

Dr. Duane Wires

Duane Wires, OD

A key goal of health care reform is to improve patient outcomes, and getting patients engaged in their treatment plans is a critical component in that process. Your EHR system can help you achieve that–if you learn to optimize it.

Read the entire article:Use EHR as an Effective Patient Education Tool

Reprinted with permission from Review of Optometric Business.


Eyefinity® Earns EHNAC Healthcare Network Reaccreditation

Eyefinity® continues to show its ability to be your trusted choice in the market by earning another two years of accreditation from the Electronic Healthcare Network Accreditation Commission (EHNAC) and achieved full accreditation with the Healthcare Network Accreditation Program (HNAP).

Data protection and security remain top-of-mind for you and your patients. This accreditation shows the importance we place on protecting personal health information and our excellence in health data processing and transactions. We strive to meet and exceed compliance with industry-established standards and HIPAA regulations.

“Eyefinity takes security and compliance seriously,” said Troy Eberlein, Eyefinity® Senior Vice President, Product Management. “We are proud to offer providers who do business with us the assurance that their interactions with Eyefinity are secure and safe.”

We are proud to announce that our privacy measures, systems availability, security infrastructure, and process of managing and transferring protected health information were all evaluated by EHNAC and we exceeded all of the criteria and industry standards.

“At a time of heightened regulatory concerns, it is responsible healthcare organizations such as Eyefinity that we applaud for taking the extra steps to ensure trust with all their stakeholders and customers that they’re adhering to the latest standards in privacy, security and confidentiality,” says Lee Barrett, executive director of EHNAC. “In order to earn EHNAC HNAP accreditation, organizations are required to demonstrate excellence and a commitment to ensuring the security and privacy of health data processing and transactions for their customers.”

Learn more about EHNAC and the Healthcare Network Accreditation Program.

ICD-10 Delay Bill One Step Closer

ICD-10It’s been a hot topic for weeks, and has been passed in both the House and Senate. H.R. 4302, which delays the mandatory change to ICD-10 codes, has been passed by both the House and the Senate, and the only remaining step to pass this into law rests with President Obama signing off on this bill. What does this mean to you? Functionally, this means that the transition to ICD-10 codes would not be required – or accepted – until October 1, 2015 at the earliest. The passing of the bill also prevents the 24 percent reduction in reimbursement by Medicare that would have gone into effect March 31, 2014.

It’s important to remember that the transition to ICD-10 is not off the table permanently. The passing of this bill provides a one year reprieve, but doctors will still be faced with a transition to ICD-10 coding on October 1, 2015.

EHRs are the answer to address ICD-10. Eyefinity strongly recommends that practices continue preparing for the ICD-10 transition. We are committed to providing you with a quality solution to help you seamlessly convert to the new codes. See how Eyefinity EHR can help you easily make the switch. Request a demo today.

UPDATE: H.R. 4302 was passed by both the House and Senate in March 2014, and was signed into law by President Obama April 1, 2014. H.R. 4302 delays the requirement of ICD-10 codes until October 1, 2015.

New CMS 1500 Form Hits April 1

APRIL1If you haven’t already, make sure you highlight April 1st on your office calendar. This is the day you must be using the new CMS 1500 (02/12) form. There are a number of updates to this form, but two of the main changes include:

  • The new form has 12 spots for the new ICD-10 codes, which will be required October 1.
  • Pointers change from numbers to letters on the new form to also coincide with the new ICD-10 codes.

Go to Eyefinity’s CMS 1500 Form Resource Page for directions to upgrade your products.


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