Internet Explorer 7 Users: Upgrade Your Web Browser Today!

Did you know that older versions of Internet Explorer are no longer supported by Microsoft? That means those browsers aren’t receiving critical security patches.

Our top priority at Eyefinity is protecting the security of your patients while striving to keep up-to-date with the latest technology. To keep up with security standards, we will no longer be supporting Internet Explorer 7 on Eyefinity.com. Protect your practice from security threats by updating your browser if you are still using this version of Internet Explorer.

Keeping your browser up-to-date has many additional benefits beyond Eyefinity.com. Newer browsers take advantage of advancements in technology to run smoothly at a faster speeds. Many modern websites won’t work correctly in older browsers, leaving you unable to access all the benefits and functionality. Take advantage of the benefits that a modern browser can provide. Protect your practice and your patients by ensuring that you are using a modern browser version.

VSP steps into the classrooms at CSU Sacramento

VSP_Class2Last month, VSP was given the opportunity to participate in Sac State’s Academic Talent Search program with a week of optometry focused instruction. The class, titled “The Human Eye: Surgeries, Sight, and Spectacles,” allowed 6th-9th grade students with special interest in optometry to experience a hands-on introduction to the industry.

Dr. Jim Winnick developed and taught the class, with assistance from Rhonda Wilson of the Industry Outreach team. The instruction was designed to give students an inside look into the eyes and show how medicine, vision, engineering, and eyewear are connected.

“Teaching is the ultimate form of knowledge sharing. I’ve always enjoyed helping people better understand the visual system and the eye care profession,” said Dr. Winnick. “Teaching these young students was a bonus, as they seemed very engaged and interested in what they learned. My hope is that we left a positive impression with them as they continue their schooling and plan out their career paths.” Over the five-day class, Dr. Winnick and Rhonda welcomed several guest speakers from VSP Global, VSP Optics Group, The Shop, and VSP Mobile Eyes who provided an overview of the program and gave tours on board the mobile clinic.

Students who successfully completed the course requirements – participated in class, turned in homework assignments, passed the final exam and earned an “A” or “B” grade – received one unit of high school credit. What a great way to expose students to the optometry profession!

CMS and AMA Helping Doctors Get Ready for ICD-10

Centers for Medicare and Medicaid Services (CMS) and the American Medical Association (AMA) teamed up to help doctors ease into the transition for ICD-10 on October 1, 2015.

Here’s a quick overview of the Guidance regarding ICD-10 flexibilities. The Guidance is for all services paid under the Medicare Fee-for-Service Part B physician fee schedule.

  • Claim Denials. For 12 months, Medicare claims will not be denied solely based on the specificity of diagnosis codes, as long as they are from the appropriate family of ICD-10 codes.
  • Quality-Reporting Penalties. CMS will not impose penalties for the Physician Quality Reporting System, value-based payment modifier, or meaningful use based on the specificity of diagnosis codes, as long as they use a code from the correct ICD-10 family of codes.
  • Payment Disruptions. CMS can authorize advance payments, if Medicare contractors are unable to process claims as a result of problems with ICD-10. To apply for advance payment, the doctor is required to submit the request to their appropriate Medicare Administrative Contractor (MAC).

Visit cms.gov/ICD10 to learn more about the CMS/AMA joint announcement and the Guidance, including these FAQs.

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Prepare Now for ICD-10’s Uptick in Claim Denials

By A.J. Johnson, General Manager of Analytics Solutions, TriZetto Provider Solutions

Operational costs for providers continue to rise while reimbursement rates decline. The transition to ICD-10 is expected to compound this problem with denial rates projected to rise anywhere from 100 to 200 percent.1

Providers can offset these financial challenges by identifying, appealing, and tracking claims that were denied incorrectly. This can seem like an overwhelming task, so focus on harvesting your “lowest hanging fruit” to see a better return on your time investment. Here are two ways to identify which denials will yield the highest return when appealed.

  1. Focus on denials with the highest probability of getting paid. These are denials that you can most easily address, such as denials where information was missing from a field or where coding or data was incorrect due to human error. You can quickly fix this information and resubmit the claim for reimbursement.
  2. Other denials may be out of your control, such as denials due to a service that was never documented or benefit eligibility issues. You won’t be able to convince the payer to pay for undocumented services or change their fee schedule contract, so these denials are not worth your time to appeal. However, to help stop this type of denial from occurring in the future, you should go back and review your eligibility verification process to ensure it is working correctly.

Of all the efforts you put toward ensuring your organization is financially successful, managing denials may be the most critical step – TriZetto Provider Solutions’ commitment to aiding smooth transitions to ICD-10 is reflected in our service contracting. We offer Eyefinity customers access to several tools for analyzing current revenue cycles, collecting outstanding reimbursements, and planning for challenges you may face as a result of ICD-10.

Visit www.eyefinity.com/contactinfo/trizetto to find out how TriZetto Provider Solutions can help you start preparing today.

1 Work group for Electronic Data Interchange, White Paper: ICD-10 Critical Metrics, October 5, 2012

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Upcoming Meaningful Use Hardship Exception Deadline

Summer’s here, and the July 4 holiday weekend is around the corner. Before packing your bags or lighting up the grill, take a moment to review the meaningful use hardship exception guidelines. The deadline to apply for a hardship exception and avoid a 2016 payment adjustment is July 1 at 11:59 pm ET.

You do not need to file a hardship exception if any one of these scenarios applies to you:

  • You successfully demonstrated meaningful use in 2014;
  • You’re a hospital-based provider; or
  • You’re a new eligible professional who didn’t file Medicare or Medicaid claims in 2014.

You can only file for a hardship and avoid the payment adjustment if you weren’t able to achieve and report meaningful use due to circumstances outside of your control. For example, if you used a vendor prior to coming to Eyefinity who was not able to get their EHR software certified in time, you might qualify for a hardship.

The timeline for hardship exceptions and payment adjustments can be confusing since the payment adjustments occur two years after the participation year.

If you failed to participate in this calendar year… File for a hardship exception by this date… To avoid a payment adjustment in this year…
2014 July 1, 2015 2016
2015 July 1, 2016 2017
2016 June 30, 2017 2018

To help you determine if a hardship exception is right for you, use the Hardship Exception Tool. For more information about filing a hardship exception, refer to CMS’ Payment Adjustments and Hardship Exceptions page.

EHR: Your Transition Tool to ICD-10

By Robert L. Bass, OD, FAAO; and Robert Day, Jr., OD

Robert Bass

Robert L. Bass, OD, FAAO

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Robert Day, Jr, OD

The transition to ICD-10 represents a steep challenge for many practices.

Robert L. Bass, OD, FAAO, owner of Optometric Associates, PC, in Manassas, Va., and Robert Day, Jr., OD, owner of Broadway Eye Center in Garland, Texas, recently shared with ROB how they are using their electronic health record solutions to ease the transition to ICD-10 coding by the mandated October 1, 2015, deadline.

Dr. Robert Bass uses Eyefinity EHR, a cloud-based solution. Dr. Day uses ExamWRITER a server-based solution.

Read the rest of this article here: EHR: Your Transition Tool to ICD-10

Reprinted with permission from Review of Optometric Business.

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Is Your Software Up-To-Date?

software updateMaintaining your car, home, appliances, and personal health is important to ensure optimal performance. Your software is no different! Are you protected from computer security risks? Is your technology allowing you to run a profitable business while delivering a great customer experience?

If you are using Eyefinity Practice Management or Eyefinity EHR, you don’t have to worry about software updates. Being “in the cloud” means Eyefinity maintains your software, ensuring that you are always using the most up-to-date version of your cloud-based software.

If you are using one of our on-premises solutions, like OfficeMate/ExamWRITER, then you need to download and install the newest software update, OfficeMate/ExamWRITER 12.0. This version will prepare you for ICD-10. It’s a great idea to download and install this version by July 2015, so that you are prepared for the government’s ICD-10 cut over well before the October 1, 2015, deadline.

Keeping up to date with software partner patches is also important. For Example, if you are using the ExamWRITER ePrescribing Interface, there is an update that needs to be installed by June 30, 2015. Partners like DrFirst, make changes to upgrade their functionality which can impact the eprescribing integration with ExamWRITER. Small patch updates only take a few minutes to download and run and are important in preventing interruptions in services you depend on.

We all agree that there are benefits to be gained from the 30K, 60K, and 100K mile car tune ups. Annual physical and optometric exams are something you recommend to your own patients. Don’t forget about the importance of maintaining your software, too!

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