Embracing Change

Embracing Change

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Dr Masoud Nafey, OD

Masoud Nafey, OD

Have you been considering moving to a cloud-based Electronic Health Record but it just feels too scary, too hard on your staff, too much change for this moment in time? As optometrists we can all agree changing anything we are used to  — or something that works because it has become an auto-pilot endeavor – is a difficult decision to make.  When I joined Eyefinity as VP of Professional Relations I had day-to-day interaction with the team who was developing and promoting the product, answering customer calls, and working with new clients as they learned our software.  I realized early on that as doctors, we learn best from each other; we want the truth and nothing but the truth; we’re ok with a little pain, but we want to know what to expect and then we’ll jump in feet first.

It doesn’t take an OD with 30 years of experience to know what might help you process the idea of embracing change. Of course, who better to share their journey than one of our most loyal Office Mate/ExamWRITER users who has decided to take a leap of faith. Enter April Jasper, OD, owner of Advanced Eyecare Specialists in West Palm Beach, Florida, a Vision Source practice. Dr. Jasper has been using OM/EW for years. Only recently has she decided to move to Eyefinity EHR.  She intends to write a weekly blog chronicling her experience.  We’d love to hear your comments as you walk the path with her.

Dr April Jasper, OD, FAAO
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April Jasper, OD, FAAO

With the start of a new year I am looking forward to deploying a new EHR. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. I worked diligently, as many of you have, to integrate my equipment and reduce as much paper in my practice as possible. When I was faced with Meaningful Use, ExamWRITER took me through that challenge easily. Now we are faced with MIPS.

As we look at the future of healthcare one thing I know we all can agree on is that change  will take place rapidly. It is imperative that we find ways to improve our processes in the office, speed up our data entry while eliminating errors and stay HIPAA compliant. And of course, keep costs to a minimum.

When I began looking for a solution to all these challenges in an EHR system, I looked at several options. I consistently came back to the company that I have built a solid relationship with over time and that is Eyefinity. I am impressed so far with EHR. Not just the software solution but also the process of getting started and onboarding with a team who sees my success as a requirement for their success.

As I move through this process of implementation I look forward to sharing with all of you my experiences and helping you to see what the process will look like as you start down this path to the future. Let’s work together to make it easy. After all we are all in this together!

Read Dr. Jasper’s next post here

Upcoming ICD-10 Changes

oct1CMS is making some changes to the ICD-10-CM codes, effective October 1, 2016. In some cases, CMS added new codes and retired others. In other cases, only the description associated with the code changed.

Although these changes are not nearly as sweeping as the transition from ICD-9 to ICD-10 last year, there are some similarities:

  • October 1 is the so-called “cutover date.” The updated codes apply only to claims with a service date of October 1 or later. Claims with a service date of September 30 or earlier will continue to use the current codes.
  • Eyefinity has your back. We’re currently updating Eyefinity EHR and ExamWRITER to properly code your exams based on the selections you make during the exam and the date of service. In other words, keep coding the way you always have, and we’ll take care of the rest. We’re also updating the ICD-10 codes in our practice management systems for billing and reporting.
  • Billers should familiarize themselves with the changes. Billers should be prepared to verify that the correct codes are appearing on claims

Eyefinity has identified over 400 ICD-10 changes that apply to eyecare. Code changes to the following areas take effect on October 1, 2016:

  • Diabetes
  • Retinal vein occlusion
  • Age-related macular degeneration
  • Primary open-angle glaucoma
  • Amblyopia
  • Postprocedural hematoma or seroma

We anticipate that CMS will modify ICD-10 codes slightly every year.

We’re adding the ICD-10 changes to OfficeMate/ExamWRITER now, which will be available in a service pack in September. You’ll need to download and install the service pack before October 1 to avoid any disruption in billing.

Eyefinity EHR, Eyefinity Practice Management, and AcuityLogic updates are scheduled in September and will include all of the ICD-10 updates.

To read more about the ICD-10 changes taking effect on October 1, check out CMS’ ICD-10-CM Official Guidelines.

PQRS vs. CQMs—What’s the Difference and How Do I Report Them?

There’s a lot of confusion and frustration in the healthcare industry right now about the government quality programs, where they overlap (and where they still don’t), and how to report the correct information.

A (Brief) History

The Physician Quality Reporting System (PQRS) has been around since 2007. Traditionally providers voluntarily reported at least three measures by including level II CPT codes on their Medicare Part B claims, and they received an incentive payment from CMS.

Clinical Quality Measures (CQMs) were introduced in 2011 as part of the EHR Incentive Program, better known as meaningful use. This program required providers to manually enter a calculated percentage for six to nine measures to receive an incentive as part of meaningful use.

A Confluence of Program Changes

Recently, the Centers for Medicare and Medicaid Services (CMS) initiated plans to align the PQRS and the CQM measures to make reporting easier for providers. At the same time, CMS is laying the groundwork to discontinue the claims-based PQRS reporting that providers have become accustomed to. CMS’ goal is for providers to electronically submit a file that contains all of their yearly quality data to satisfy the requirements for both PQRS and CQMs. You may have heard of this file referred to as QRDA. Continue reading

Cloud-based EHR helps doctor improve efficiency and documentation

Mary Anne Murphy, ODMary Anne Murphy, OD, has been a beta tester for Eyefinity® EHR since September. She enjoys being a part of the large group of ODs who are providing feedback as Eyefinity expands its offerings to include the cloud-based Eyefinity EHR. “Having doctors involved in the software development as beta users is going to make this so much better for optometry,” she says.

That’s particularly useful as she’s looking ahead to 2014, where greater efficiency is part of her on-going resolutions for her practice. “This is one area that can help me differentiate my practice and build efficiency,” she says.

Read entire article: EHR helps doctor improve efficiency and documentation

A Special Message from Steve Baker

Eyefinity to Host FOCUS 2013 October 2nd at Vision Expo West

FOCUS 2013

Learn how technology can enhance the patience experience and improve your bottom line

Rancho Cordova, Calif., September 13, 2013— Improving the patient experience will continue to be a key differentiator in how healthcare providers are perceived. One significant trend in providing exceptional patient experiences is the use of technology. And selecting the right technology can take what used to be considered an amenity, and have it emerge as a critical partner in the healthcare experience both for your patient as well as for your bottom line. If you want to learn how to leverage interactive patient care technology, don’t miss the Eyefinity® event “FOCUS 2013: Embracing Technology Change in your Practice,” on October 2nd at Vision Expo West in Las Vegas.

Read Entire Press Release

Eyefinity EHR: Exactly what the Doctor Ordered

ImageEyefinity EHR is the most advanced, electronic health record (EHR) solution, designed by doctors for eyecare professionals. What makes Eyefinity EHR so different?

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