OfficeMate and ExamWRITER User Documentation Wins New Awards

Carrie and Michael display the awards that they won for the Eyefinity documentation at the awards banquet.

Did you achieve meaningful use in 2011 and receive stimulus money from the government as part of the HITECH Act? Are you working to achieve meaningful use in 2012? If meeting the government’s requirements for the EHR Incentive Program is a part of your business plan, then you probably are probably using a document written by Carrie Chambers, the Director of Documentation at Eyefinity, to help you complete the required steps in OfficeMate/ExamWRITER to achieve meaningful use. This document, “Achieving Meaningful Use with OfficeMate/ExamWRITER” recently won an Award of Excellence in the 2011–2012 Society for Technical Communication (STC) Southern California Technical Documentation Competition.

In addition to the meaningful use documentation, the “Backing Up & Restoring Data” document, written by Michael Opsteegh, Senior Technical Writer at Eyefinity, won an Award of Merit in the competition. Hopefully, you have a proven backup solution in place for all of your OfficeMate/ExamWRITER data files! When you set up your solution (or, if, unfortunately, you had to use your solution to restore your files), you probably read this document to ensure that you always backup (and restore, if necessary) your OfficeMate/ExamWRITER files correctly.

These two pieces of Eyefinity documentation were recognized for their excellence in technical communication. The judges commented that the “Achieving Meaningful Use with OfficeMate/ExamWRITER” document is comprehensive, consistent, professional, and visually-appealing. They noted that the “Backing Up & Restoring Data” document is engaging, well written and organized, and very easy to understand.

The Southern California STC chapters sponsored the technical documentation competition to recognize and encourage excellence in communication through printed and online media. The competition honors technical writers and editors who set the standard for published technical communication.

If you are working to achieve meaningful use, be sure to refer to the “Achieving Meaningful Use with OfficeMate/ExamWRITER” document as you work in OfficeMate/ExamWRITER. And, if you need help backing up and restoring your OfficeMate/ExamWRITER data files, read the “Backing Up & Restoring Data” document. In addition to these documents, the Documentation team at Eyefinity has published an ever-expanding library of helpful information – check it out at OfficeMate.net!

OfficeMate and ExamWRITER Help Documentation Wins Awards

Carrie and Michael display the Awards of Merit they won for the Eyefinity documentation.

There are many resources available to you when you are using OfficeMate and ExamWRITER and you need help. Although picking up the telephone and calling Customer Care is easy to do, it is often quicker to open one of the documents that are available to you from the Help menus in the programs and search for and instantly get help for your issue. At Eyefinity, we have a team of writers dedicated to creating these help documents for you, which are available 24/7.

Recently, two pieces of Eyefinity documentation were recognized for their excellence in technical communication. The “Using the General Ledger Interface” and “ExamWRITER 9.0 Enhancements” documents won prestigious Awards of Merit in the 2010–2011 Society for Technical Communication (STC) Southern California Technical Documentation Competition. The judges commented that the “Using General Ledger Interface” document is attractive and well-executed and appropriate for the audience and the “ExamWRITER 9.0 Enhancements” document is engaging and fills the need of external and internal users.

Carrie Damschroder, Director of Documentation, wrote and edited the informational document about the new features in ExamWRITER v9, and Michael Opsteegh, Senior Technical Writer, wrote and edited the instructional document about the General Ledger Interface in OfficeMate.

The Southern California STC chapters sponsored the technical documentation competition to recognize and encourage excellence in communication through printed and online media. The competition honors technical writers and editors who set the standard for published technical communication.

As always, we are interested in your feedback on the documentation that we create to help you. If you notice something that we could write or present better, please let us know.

OfficeMate and ExamWRITER Documentation in the Spotlight

Have you had occasion to look through the OfficeMate or ExamWRITER user’s guides lately? Perhaps you wanted to know what a particular button did or why a text box was grayed out. The user’s guides, which are available from the “Help” menu within the software, are a wealth of information about using your software. We hope you are able to easily find the information you were looking for.

Carrie and Michael accepted the awards at a banquet held in San Juan Capistrano, California, on March 6.

Recently, two pieces of Eyefinity/OfficeMate user documentation were recognized for their excellence in technical communication. The “Setting Up Insurance Carriers & Plans” OfficeMate Enterprise document and the “Using the ExamWRITER ePrescribing Interface” document won prestigious Awards of Excellence in the 2009–2010 Society for Technical Communication (STC) Southern California Technical Communication Competition.

Carrie Damschroder, Director of Documentation, wrote and edited the instructional document about the new ExamWRITER ePrescribing Interface, and Michael Opsteegh, Senior Technical Writer, wrote and edited the instructional document about OfficeMate Enterprise 2.0.

Six Southern California STC chapters sponsored the technical publications competition to recognize and encourage excellence in communication through printed and online media. The competition honors technical writers and editors who set the standard for published technical communication.

We are always striving to make our documentation better. If you notice something that is incorrect, inconsistent, or could be done better, please let us know.