If you’ve ever researched the differences between server-based and cloud-based software and come up confused, we totally understand. Throw into the mix third-party cloud-hosting and that’s when things really get perplexing. Let’s start by answering the question in simple terms. In a nutshell, server-based, cloud-hosted, and cloud-based refer to how you access your software. The real question, however, is what’s the best choice in today’s environment?
With an unlimited amount of information available online, it can be hard to determine which type of software is right for your practice. We’re going to break down the differences between server-based, cloud-hosted, and cloud-based, so you’ll have a solid understanding of which solution will meet your needs.
Eyefinity is thrilled to announce we earned four 2020 EyeVote Readers’ Choice Awards, presented by Vision Monday and 20/20 Magazine. We were recognized as the Favorite EHR Software Company, Favorite Practice Management Software Company, Favorite EHR Software Brand, and Favorite Practice Management Software Brand.
We see the important work doctors do every day and strive to provide valuable software backed by a team dedicated to your success. Being continuously acknowledged by eyecare professionals, like you is truly an honor and it is especially meaningful to receive this recognition on our 20th anniversary.
This award continues to fuel our efforts to support you with simplified, time-saving practice technology that can help transform your workflows and practice efficiencies. Being named EyeVote Readers’ Choice in optometric software exemplifies our commitment to remaining responsive to the needs of doctors especially as our industry continues to navigate the effects of the pandemic.
In an unpredictable year like 2020, we were inspired by your resiliency and grateful for all that you do for your patients and communities. From all of us here at Eyefinity, thank you for 10 years of recognition and here’s to many more years serving you.
Interested in learning more about all that Eyefinity has to offer? Click here to discover how Eyefinity’s secure and reliable cloud-based software helps your practice prepare for whatever comes next.
This is the 10th consecutive year Eyefinity has been recognized by the EyeVote Reader’s Choice Awards. We also received recognition in 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We can all agree 2020 evolved much differently than we imagined back in January. Despite the impacts of COVID-19, an economic slowdown, and the civil unrest that swept across our country, there were some positives born of thinking differently to respond to the needs of our customers, partners, and employees. Specifically, I have truly appreciated the rapid advancement of collaboration technology and the agility of our team as we adapted to a new way of working.
I’ve also been especially inspired by how eye care providers, like you, have weathered the changes and disruptions. Here at Eyefinity, we were lucky enough to witness innovative ways practices made use of the downtime—from minimally staffing their practice so they could continue to help patients and keep them from emergency rooms, to adding telehealth into their clinical plan. Many of our customers also took the time to attend CE courses through the VSP Global Premier Program and Premier Academy 360. I’m sure you must be very proud of how your team has managed through the ups and downs, while continuing to support and care for the community you serve.
I too applaud the efforts of those with whom I work. In addition to keeping our platforms moving along, we launched call-back technology to our customer care apparatus to ease hold-times and we drove a 30-day onboarding cycle for customers who were eager to expedite their training. We also launched our first virtual Education Conference.
As 2020 comes to a close and we reflect on this year, we want to take a moment to recognize the critical work you’re doing to provide the best care possible for your patients. We hope Eyefinity has been a source of stability for your practice through this turbulent time. Our goal is always to make a positive difference in your professional life.
From our family to yours, we wish you a safe and joyful holiday season and a successful 2021.
With eye care professionals (ECPs) working their way back to ‘normal’ while the COVID-19 pandemic continues and uncertainty remains for all businesses, one optometrist is glad he made the switch to a more efficient practice management tool when he did.
The Eyefinity Team recently caught up with Shane Fontenot, O.D. of Advanced Family Eyecare to hear about his transition from Officemate/ExamWRITER to Eyefinity Practice Management and Eyefinity EHR from VSP Global®. Here’s what he had to say about his experience:
“I purchased Eyefinity Practice Management and Eyefinity EHR in May 2019 and went live with the cloud-based system about five months later in November 2019,” said Dr. Fontenot. “With all the craziness that began in 2020, I’m so glad I made the switch over to Eyefinity when I did. The change has allowed my team to increase our efficiency and see and treat patients safely and effectively throughout the pandemic.”
But how is this increased efficiency possible with a cloud-based system, and what exactly is the ‘cloud?’
Consider this: Do you find yourself chaotically searching through files or clicking between countless open windows? Do your patients sign-in for appointments with pen and paper? If so, now may be the perfect time to plan ahead and make a commitment to achieve faster, more efficient workflows in your practice.
You probably already know that there is a way to eliminate inefficiencies – such as antiquated servers or paper charting – with state-of-the-art practice management technology, like Eyefinity EHR and Eyefinity Practice Management, software from VSP Global®. What you may not know is how fast and seamless the transition can be.
Read about how Dr. Veronica Barber of Vista Point Eye Care in California transitioned to her new Eyefinity solutions in just 30 days and why she says it was totally worth the effort.
We have some good news to share at Eyefinity. We’re pleased to announce that we’ve passed the Electronic Healthcare Network Accreditation Commission (EHNAC) audit with a score of 98%!
I’m proud that EHNAC has awarded Eyefinity with another two years of full accreditation with the Healthcare Network Accreditation Program (HNAP). This achievement aligns with Eyefinity’s ongoing commitment to cyber security and ensuring customers trust in our ability to manage and protect personal health information and reliably process HIPAA transactions.
EHNAC conducted a comprehensive review of Eyefinity’s privacy and security measures, system availability, timeliness, and accuracy concluding all established standards for the industry had been successfully met.
Our customers and partners want to know that we are doing everything we can to manage data with the utmost integrity and effectiveness. Conducting regular, comprehensive and objective evaluation of our business operations, privacy, and security policies demonstrates our ongoing commitment to safeguarding our customers’ critical data.
Imagine being asked a month ago, “How would you feel about managing the care of your patients from the phone or the web?” I would hazard to guess that few of us had considered it a real possibility. COVID-19 awakened our industry to the applicability of remote care, while the government’s injunction of telehealth waiver 1135 made it a reality overnight.
Some say telehealth services, across all medical verticals, could have been adopted long ago. Though for good reason, telemedicine has been governed by strict regulations. Like me, many of you may have been watching the industry grapple with a position on this topic.
Data holds the power to help your practice succeed. It’s the numbers that provide essential information to help you make informed decisions and drive revenue. In the data-driven world we live in, it’s no surprise that analytics play a vital role in the health of any business. Not only do analytics provide the necessary resources for making key decisions, but they provide important reference points to identify procedural gaps and areas to improve patient care.
Eyefinity EHR makes it easy to dive into your data with analytics capabilities built right into the software. While other reporting platforms only allow you to track a few basic metrics, Eyefinity EHR’s Analytics brings together clinical and operational data in interactive reports that will showcase opportunities to improve patient care and grow your practice.
At the heart of each optometry practice is the strength of its staff! For many, this means going the extra mile to provide the best patient care possible.
That’s why Eyefinity is excited to join the celebration for Paraoptometric Week! “An annual opportunity to recognize paraoptometrics for the value they contribute to the success of optometric practices,” according to the American Optometric Association, this week marks an opportunity to appreciate your staff who put in the extra hard work for your practice’s success.
Certified Paraoptometrics attain national recognition through certification by demonstrating an understanding of the concepts used in optometric care, passing an exam designed to challenge participants across a variety of topics including basic science, clinical principles and procedures, ophthalmic optics and dispensing, and professional issues. Equipped with the knowledge to exceed patient expectations, the value CPOs add to their practice is immeasurable.
Review sites are important tools that patients use to find and rate their doctors. But that doesn’t mean you have to let these sites have the final say. Here are some tips on how you can handle negative customer reviews online.