We’ve all experienced contacting a business’ support team, only to enter a maze of pressing buttons and unanswered support chats, ending up with more questions than answers and a lot of frustration. This is not customer care. At Eyefinity®, we understand what quality customer care looks like. It is a well-coordinated and thought-out support system …
This past year, your practice had to overcome a lot and now you may find yourself wearing multiple hats in order to keep things up and running. With new and innovative technologies on the market, now is the time to consider how technology can play a bigger role in supporting your practice and streamlining critical …
Continue reading "Key VSP® Integrations That Will Boost Productivity in Your Optometric Practice"
If 2020 taught us anything, it is to prepare for everything. From a global pandemic to record-setting hurricanes and wildfires, the year saw it all. Not knowing how 2020 would have unfolded, one practice was glad they moved to Eyefinity Practice Management and Eyefinity EHR software. Learn more about how having a disaster plan in …
With endless amount of information at our fingertips, it’s important for both patients and providers to have secure access to patient records when they need it. On May 20, 2020, the Office of the National Coordinator for Health Information Technology (ONC) gave the final ruling on the 21st Century Cures Act, directly impacting healthcare providers, patients, and health …
Continue reading "Prep Your Practice for the 21st Century Cures Act"
If you’ve ever researched the differences between server-based and cloud-based software and come up confused, we totally understand. Throw into the mix third-party cloud-hosting and that’s when things really get perplexing. Let’s start by answering the question in simple terms. In a nutshell, server-based, cloud-hosted, and cloud-based refer to how you access your software. The …
Continue reading "Server-based, Cloud-hosted and Cloud-based Software: What’s the Difference?"
Dear Valued Customer, We can all agree 2020 evolved much differently than we imagined back in January. Despite the impacts of COVID-19, an economic slowdown, and the civil unrest that swept across our country, there were some positives born of thinking differently to respond to the needs of our customers, partners, and employees. Specifically, I …
With eye care professionals (ECPs) working their way back to ‘normal’ while the COVID-19 pandemic continues and uncertainty remains for all businesses, one optometrist is glad he made the switch to a more efficient practice management tool when he did. The Eyefinity Team recently caught up with Shane Fontenot, O.D. of Advanced Family Eyecare to …
Continue reading "How Cloud-Based Software Helped Make One Practice More Efficient"
Consider this: Do you find yourself chaotically searching through files or clicking between countless open windows? Do your patients sign-in for appointments with pen and paper? If so, now may be the perfect time to plan ahead and make a commitment to achieve faster, more efficient workflows in your practice. You probably already know that …
We have some good news to share at Eyefinity. We’re pleased to announce that we’ve passed the Electronic Healthcare Network Accreditation Commission (EHNAC) audit with a score of 98%! I’m proud that EHNAC has awarded Eyefinity with another two years of full accreditation with the Healthcare Network Accreditation Program (HNAP). This achievement aligns with Eyefinity’s …
Continue reading "Eyefinity Earns EHNAC Healthcare Network Re-accreditation"
Imagine being asked a month ago, “How would you feel about managing the care of your patients from the phone or the web?” I would hazard to guess that few of us had considered it a real possibility. COVID-19 awakened our industry to the applicability of remote care, while the government’s injunction of telehealth waiver 1135 …
