Eyefinity Earns Four 2020 EyeVote Reader’s Choice Awards

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Eyefinity is thrilled to announce we earned four 2020 EyeVote Readers’ Choice Awards, presented by Vision Monday and 20/20 Magazine. We were recognized as the Favorite EHR Software Company, Favorite Practice Management Software Company, Favorite EHR Software Brand, and Favorite Practice Management Software Brand.

We see the important work doctors do every day and strive to provide valuable software backed by a team dedicated to your success. Being continuously acknowledged by eyecare professionals, like you is truly an honor and it is especially meaningful to receive this recognition on our 20th anniversary.

This award continues to fuel our efforts to support you with simplified, time-saving practice technology that can help transform your workflows and practice efficiencies. Being named EyeVote Readers’ Choice in optometric software exemplifies our commitment to remaining responsive to the needs of doctors especially as our industry continues to navigate the effects of the pandemic.

In an unpredictable year like 2020, we were inspired by your resiliency and grateful for all that you do for your patients and communities. From all of us here at Eyefinity, thank you for 10 years of recognition and here’s to many more years serving you.

Interested in learning more about all that Eyefinity has to offer? Click here to discover how Eyefinity’s secure and reliable cloud-based software helps your practice prepare for whatever comes next.

This is the 10th consecutive year Eyefinity has been recognized by the EyeVote Reader’s Choice Awards. We also received recognition in 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, and 2020.

Warm Holiday Wishes

Dear Valued Customer,

We can all agree 2020 evolved much differently than we imagined back in January. Despite the impacts of COVID-19, an economic slowdown, and the civil unrest that swept across our country, there were some positives born of thinking differently to respond to the needs of our customers, partners, and employees. Specifically, I have truly appreciated the rapid advancement of collaboration technology and the agility of our team as we adapted to a new way of working.

I’ve also been especially inspired by how eye care providers, like you, have weathered the changes and disruptions. Here at Eyefinity, we were lucky enough to witness innovative ways practices made use of the downtime—from minimally staffing their practice so they could continue to help patients and keep them from emergency rooms, to adding telehealth into their clinical plan. Many of our customers also took the time to attend CE courses through the VSP Global Premier Program and Premier Academy 360. I’m sure you must be very proud of how your team has managed through the ups and downs, while continuing to support and care for the community you serve.

I too applaud the efforts of those with whom I work. In addition to keeping our platforms moving along, we launched call-back technology to our customer care apparatus to ease hold-times and we drove a 30-day onboarding cycle for customers who were eager to expedite their training. We also launched our first virtual Education Conference.

As 2020 comes to a close and we reflect on this year, we want to take a moment to recognize the critical work you’re doing to provide the best care possible for your patients. We hope Eyefinity has been a source of stability for your practice through this turbulent time. Our goal is always to make a positive difference in your professional life.

From our family to yours, we wish you a safe and joyful holiday season and a successful 2021.

Sincerely,

Chris Enslin
Eyefinity President

How Cloud-Based Software Helped Make One Practice More Efficient

With eye care professionals (ECPs) working their way back to ‘normal’ while the COVID-19 pandemic continues and uncertainty remains for all businesses, one optometrist is glad he made the switch to a more efficient practice management tool when he did.

The Eyefinity Team recently caught up with Shane Fontenot, O.D. of Advanced Family Eyecare to hear about his transition from Officemate/ExamWRITER to Eyefinity Practice Management and Eyefinity EHR from VSP Global®. Here’s what he had to say about his experience:

“I purchased Eyefinity Practice Management and Eyefinity EHR in May 2019 and went live with the cloud-based system about five months later in November 2019,” said Dr. Fontenot. “With all the craziness that began in 2020, I’m so glad I made the switch over to Eyefinity when I did. The change has allowed my team to increase our efficiency and see and treat patients safely and effectively throughout the pandemic.”

But how is this increased efficiency possible with a cloud-based system, and what exactly is the ‘cloud?’

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Fast Track: How One Practice Transitioned to Eyefinity Cloud Software in Just 30 Days

With so much uncertainty remaining for businesses in 2020, now may be the perfect time to plan ahead and make a commitment to achieve faster, more efficient workflows in your practice. Consider this: Do you find yourself chaotically searching through files or clicking between countless open windows? Do your patients sign-in for appointments with pen and paper?

You probably already know that there is a way to eliminate inefficiencies – such as antiquated servers or paper charting – with state-of-the-art practice management technology, like Eyefinity EHR and Eyefinity Practice Management, software from VSP Global®. What you may not know is how fast and seamless the transition can be.

Read about how Dr. Veronica Barber of Vista Point Eye Care in California transitioned to her new Eyefinity solutions in just 30 days and why she says it was totally worth the effort.

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Key VSP® Integrations That Will Boost Productivity in Your Optometric Practice

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With a new year on the horizon, now may be the perfect time to plan and make a commitment to achieve faster, more efficient workflows in your practice. To do this, consider your day-to-day tasks: Do you find yourself searching through files or clicking between different screens? Is there a way to eliminate these regular inefficiencies?

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Celebrating the Critical Role of Certified Paraoptometrics

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At the heart of each optometry practice is the strength of its staff! For many, this means going the extra mile to provide the best patient care possible.

That’s why Eyefinity is excited to join the celebration for Paraoptometric Week! “An annual opportunity to recognize paraoptometrics for the value they contribute to the success of optometric practices,” according to the American Optometric Association, this week marks an opportunity to appreciate your staff who put in the extra hard work for your practice’s success.

Certified Paraoptometrics attain national recognition through certification by demonstrating an understanding of the concepts used in optometric care, passing an exam designed to challenge participants across a variety of topics including basic science, clinical principles and procedures, ophthalmic optics and dispensing, and professional issues. Equipped with the knowledge to exceed patient expectations, the value CPOs add to their practice is immeasurable.

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How Optometrists Can Respond to Negative Customer Reviews

Review sites are important tools that patients use to find and rate their doctors. But that doesn’t mean you have to let these sites have the final say. Here are some tips on how you can handle negative customer reviews online.

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Partner for Your Practice Success

When buying a car, should you have to prioritize between initial price and the warranty? You want both, right? Similarly, when you decide on software for your optometric practice, you want great value and amazing support to make the purchase worthwhile for your long-term practice success.

At Eyefinity®, we make sure you receive the service and the software that best positions your practice for success. We do this in several ways.

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Choose the Right Software for your Optometric Practice

Running an optometric practice involves many tasks beyond patient exams. There are business considerations, including attracting and retaining patients, staffing, billing, and tracking patient eye health over time. Most practices integrate a blend of software packages to streamline both operational and medical-related tasks.

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How “Sunsetting” By Microsoft Could Affect Your Practice

Companies are constantly replacing older versions of their technology with the latest and greatest. This is often called “sunsetting,” and involves terminating support for older versions.

Microsoft is currently replacing old technology that could have a significant impact on practices using server-based practice management systems. In particular, there are two updates that have significant impact for OfficeMate users.

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