How Optometrists Can Respond to Negative Customer Reviews

Review sites are important tools that patients use to find and rate their doctors. But that doesn’t mean you have to let these sites have the final say. Here are some tips on how you can handle negative customer reviews online.

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Choose the Right Software for your Optometric Practice

Running an optometric practice involves many tasks beyond patient exams. There are business considerations, including attracting and retaining patients, staffing, billing, and tracking patient eye health over time. Most practices integrate a blend of software packages to streamline both operational and medical-related tasks.

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How “Sunsetting” By Microsoft Could Affect Your Practice

Companies are constantly replacing older versions of their technology with the latest and greatest. This is often called “sunsetting,” and involves terminating support for older versions.

Microsoft is currently replacing old technology that could have a significant impact on practices using server-based practice management systems. In particular, there are two updates that have significant impact for OfficeMate users.

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With Eyefinity Education Conferences, No Mountain is Too Big

Start your software education journey with Eyefinity® by your side. The Eyefinity Education Conference Series is designed to help users become successful with their software every step of the way, while building relationships within the Eyefinity community and amongst their peers.

“Doctors and staff should attend Eyefinity Education Conferences,” Dr. May C. Tam-Lin said, “It’s a great way to network with others, to share your questions and answers with fellow colleagues, and learn new thing.”

In 2019, it’s not one size fits all. Eyefinity is introducing new programs for every skill level—from novice to super-user—with Basecamp, Vista, and Peak Education Conferences.

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Preparing for MIPS 2019

Before you celebrate the dawn of a new year, be sure to have your MIPS 2019 game plan in place.

General MIPS Requirements

Check Your Eligibility

Determine if you or your group are required to participate. Find out here.

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Eyefinity Sweeps 2018 EyeVote Readers’ Choice Awards

Presented by Vision Monday and 20/20 Magazine, eyecare professionals have voted Eyefinity for multiple 2018 EyeVote Readers’ Choice Awards. For the eighth straight year, we’ve been chosen as the preferred Practice Management Software Company. And for the fifth straight year, Eyefinity has been awarded with the EHR Brand award.

I’m humbled by this continued recognition, as well as by our awards in the Practice Management Software Brand and EHR Company categories. We see the important work eyecare professionals do every single day and strive to provide solutions that liberate you to practice the way you want. To be acknowledged by you for that is truly an honor.

These awards continue to fuel our efforts to support you with intuitive, time-saving technology that can help transform your practice’s workflow, every step of the way.

From all of us here at Eyefinity, thank you. It’s a privilege to be your company of choice.

How Eyefinity EHR Makes a Cup of Joe.

By Jamie Broughton, Optometric Technician, Mallinger Family Eyecare

At Mallinger Family Eyecare, Dr. Jennifer Mallinger, Dr. Julie Arcemont, and the staff strive to surpass the expectation of care for every patient. This isn’t easy in a world where there’s an app for everything, and folks are accustomed to walking into Starbucks and ordering their “usual” like a regular. Today’s patients expect more than just a solid prescription. It’s about the complete experience.

To keep up with patients’ growing expectations, we decided to go paperless about a year and a half ago. I can’t even describe how scary that was, but change always is. With support from Eyefinity® and our scanner, we successfully moved to Eyefinity EHR.

When you think of electronic health records, you probably assume you need to be tech savvy. But with Eyefinity EHR, understanding how to use an iPad is all you need to get started. Yes, there are times when something simple can get a bit involved. It happens with computers too, but that is when the technician saves the day!

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