How Optometrists Can Respond to Negative Customer Reviews

Review sites are important tools that patients use to find and rate their doctors. But that doesn’t mean you have to let these sites have the final say. Here are some tips on how you can handle negative customer reviews online.

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How “Sunsetting” By Microsoft Could Affect Your Practice

Companies are constantly replacing older versions of their technology with the latest and greatest. This is often called “sunsetting,” and involves terminating support for older versions.

Microsoft is currently replacing old technology that could have a significant impact on practices using server-based practice management systems. In particular, there are two updates that have significant impact for OfficeMate users.

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Eyefinity Sweeps 2018 EyeVote Readers’ Choice Awards

Presented by Vision Monday and 20/20 Magazine, eyecare professionals have voted Eyefinity for multiple 2018 EyeVote Readers’ Choice Awards. For the eighth straight year, we’ve been chosen as the preferred Practice Management Software Company. And for the fifth straight year, Eyefinity has been awarded with the EHR Brand award.

I’m humbled by this continued recognition, as well as by our awards in the Practice Management Software Brand and EHR Company categories. We see the important work eyecare professionals do every single day and strive to provide solutions that liberate you to practice the way you want. To be acknowledged by you for that is truly an honor.

These awards continue to fuel our efforts to support you with intuitive, time-saving technology that can help transform your practice’s workflow, every step of the way.

From all of us here at Eyefinity, thank you. It’s a privilege to be your company of choice.

Vision Expo West: How to Get Your Money’s Worth in Vegas

 

Vision Expo West isn’t cheap ($40 buffets…crazy!). However, VEW can be an important investment for your practice. Here are five ways to ensure you make the most out of this year’s show:

  1. Register for free! Let Eyefinity pick up the tab.
  2. Take advantage of incredible education opportunities. There are over 300 hours of education for every role and experience level. Eyefinity is sponsoring a presentation on Improving Quality Care Through Medical Optometry by Dr. Dustin Krassin of Wicker Park Eye Center in Chicago.
  3. Get a sweet deal. Come by the Eyefinity booth 13065 to find out how you can get special pricing on Eyefinity cloud solutions. Think of it as optometry’s Black Friday!
  4. Connect with your peers. The Las Vegas strip will be hopping with networking events during VEW. Check out a list of just some of the happy hours, receptions, and breakfasts you might want to attend.
  5. Enjoy free food! Every day at 2 p.m. we’re offering free food and drinks. Swing by on Thursday at 2 p.m. for special cupcakes in celebration of Eyefinity EHR’s 5th Birthday!

Don’t be a stranger! We’d love to see you at booth 13065 to show you how Eyefinity EHR can help your practice.

Stay Safe and Secure with Eyefinity

Before I head out for a ride on my bicycle, I make sure to check my tires and chain, and I never ride without a helmet. Protection and safety is something I always prioritize. The saadventure-bicycle-bike-161172me goes with how I view Eyefinity. Protection and safety of your data is something we hold with utmost importance.

With that in mind, I’m excited that the Electronic Healthcare Network Accreditation Commission (EHNAC) awarded Eyefinity with another two years of accreditation. We work hard to achieve full accreditation with the Healthcare Network Accreditation Program (HNAP) because we want to ensure that your data will continue to be secure and safe with Eyefinity.

In today’s technology-driven world, data protection is more critical than ever. You and your patients deserve peace of mind knowing that we make protecting your personal health information a priority, while we deliver excellence in health data processing and transactions. We want you to trust us to exceed compliance industry-established standards and HIPAA regulations.

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Swing, Baby, Swing – Forward Together

Concepts

by Steve BakerSteve Baker
President, Eyefinity

One of my favorite quotes of all time is “you miss 100% of the shots you don’t take,” attributed to hockey Hall of Famer Wayne Gretzky. I’ve always loved that it speaks to taking chances and not backing down from the unfamiliar. Continue reading

Two to Seven Years – Forward Together

Man reading newspaper with magnifying

by Steve BakerSteve Baker
President, Eyefinity

I want to share with you an alarming statistic about low vision patients. Continue reading