Have you had occasion to look through the OfficeMate or ExamWRITER user’s guides lately? Perhaps you wanted to know what a particular button did or why a text box was grayed out. The user’s guides, which are available from the “Help” menu within the software, are a wealth of information about using your software. We hope you are able to easily find the information you were looking for.
Recently, two pieces of Eyefinity/OfficeMate user documentation were recognized for their excellence in technical communication. The “Setting Up Insurance Carriers & Plans” OfficeMate Enterprise document and the “Using the ExamWRITER ePrescribing Interface” document won prestigious Awards of Excellence in the 2009–2010 Society for Technical Communication (STC) Southern California Technical Communication Competition.
Carrie Damschroder, Director of Documentation, wrote and edited the instructional document about the new ExamWRITER ePrescribing Interface, and Michael Opsteegh, Senior Technical Writer, wrote and edited the instructional document about OfficeMate Enterprise 2.0.
Six Southern California STC chapters sponsored the technical publications competition to recognize and encourage excellence in communication through printed and online media. The competition honors technical writers and editors who set the standard for published technical communication.
We are always striving to make our documentation better. If you notice something that is incorrect, inconsistent, or could be done better, please let us know.