Forward Together

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by Steve BakerSteve Baker
President, Eyefinity

In the optometric industry, one does not have to look far to realize that eye care professionals have many traits in common. Three that come to mind are “Passion,” “Commitment,” and “Grit.”

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You Are Now Free to Move About the Kiosk.

Blog image“Where in the world is Steve Baker?” I’m often jumping on a plane to visit practices and meet doctors like you. Just call me the Carmen Sandiego of Eyefinity.

Because I frequently travel for work, I spend a lot of time in airports. One change I’ve noticed here in Sacramento (my hometown airport) is that some airlines are now allowing passengers to enter from both the front and back of the plane. With two entrances, this makes the boarding process so much simpler. There’s no need to wait in a long line, crossing your fingers that there’s still room in the overhead compartment for your luggage. The flight attendants also seem more relaxed now that they don’t have to remind passengers to quickly find their seats or worry that a long queue will lead to a late departure. It’s a simple solution with big time benefits.

Simplicity, especially when it comes to check-in for your patients, is what inspired our team to introduce the new Eyefinity Kiosk.

With the Eyefinity Kiosk, a patient is simply handed an iPad at check-in to quickly fill out his or her medical history information and sign consent forms electronically. Once the patient hands back the iPad, your staff doesn’t have to transcribe, scan, or file patient information. Instead, the information is merged with the patient record in Eyefinity EHR. It’s that simple and saves both the patient and your staff so much time.

Watch this video for a quick glimpse into how the Eyefinity Kiosk can simplify check-in. I’m off to the Bahamas. Okay, wishful thinking. See you soon, Denver.

Eyefinity Sweeps 2017 EyeVote Readers’ Choice Awards

PROOF2_13600-17-EFXA_EyeVote_Readers-Choice-Awards_Eyefinity-Web-Ads_1117_Tower-120x225Eyefinity earned four 2017 EyeVote Readers’ Choice Awards, including its’ seventh consecutive Readers’ Choice Practice Management Software Company. Presented by Vision Monday and 20/20 Magazine, ECP readers voted Eyefinity as:

  • Readers’ Choice EHR Company
  • Readers’ Choice EHR Brand
  • Readers’ Choice Practice Management Software Company
  • Readers’ Choice Practice Management Brand

Eyefinity is proud to partner with its customers to help create solutions that liberate doctors to deliver great patient care.

See customer feedback at www.eyefinity.com/word.

How Eyefinity EHR Makes a Cup of Joe.

By Jamie Broughton, Optometric Technician, Mallinger Family Eyecare

At Mallinger Family Eyecare, Dr. Jennifer Mallinger, Dr. Julie Arcemont, and the staff strive to surpass the expectation of care for every patient. This isn’t easy in a world where there’s an app for everything, and folks are accustomed to walking into Starbucks and ordering their “usual” like a regular. Today’s patients expect more than just a solid prescription. It’s about the complete experience.

To keep up with patients’ growing expectations, we decided to go paperless about a year and a half ago. I can’t even describe how scary that was, but change always is. With support from Eyefinity® and our scanner, we successfully moved to Eyefinity EHR.

When you think of electronic health records, you probably assume you need to be tech savvy. But with Eyefinity EHR, understanding how to use an iPad is all you need to get started. Yes, there are times when something simple can get a bit involved. It happens with computers too, but that is when the technician saves the day!

With Eyefinity EHR, there is something called a “Sticky Note.” Information added to a sticky note doesn’t pass to a patient when you finalize the exam visit. This allows us to capture personal details about a patient’s lifestyle and preferences, like their children, animals, hobbies, life changes, and beverage preferences. We organize a patient’s sticky notes by date, so we remember personal details, like that they mentioned cutting out caffeine in their last visit when we offered coffee, tea, or water. Patients love that!

Discovering new ways to make patients happy is our focus. With Eyefinity EHR we didn’t just buy a product, we created a partnership for our future.


Jamie_broughtonHello, my name is Jamie Broughton and I’m the Optometric Technician for Mallinger Family Eyecare in Las Vegas, Nevada.

This is more than just a job to me. It’s a chance to help people. My story started when I graduated high school. I didn’t know where I was going so I didn’t see the point of college. I will forever be grateful to the woman destined to be my Mother-in-Law. She gave me my first job in this field and from day one I knew I had found my direction, an area in healthcare that still emphasized a one-on-one connection with people. Six years, four optical practices, and three states later, I still value the opportunity to truly “listen” and help individuals.

I’m excited to have this opportunity to blog about my job, technology, and of course what we all love, vision care. I hope by sharing my experiences I can help my colleagues, those special people in the business of helping others. If you have any questions about how we handle everyday Eyefinity EHR or OfficeMate processes, please let me know. 😊

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Swing, Baby, Swing – Forward Together

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by Steve BakerSteve Baker
President, Eyefinity

One of my favorite quotes of all time is “you miss 100% of the shots you don’t take,” attributed to hockey Hall of Famer Wayne Gretzky. I’ve always loved that it speaks to taking chances and not backing down from the unfamiliar. Continue reading

Two to Seven Years – Forward Together

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by Steve BakerSteve Baker
President, Eyefinity

I want to share with you an alarming statistic about low vision patients. Continue reading

Giving Back – Forward Together

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by Steve BakerSteve Baker
President, Eyefinity

In 2016, an estimated $390.05 billion was given to U.S. charities according to Giving USA. “Why is Steve sharing this fact with me?” you ask. In my opinion, the foundation on which Optometry is built is giving back. Continue reading

Getting Schooled – Forward Together

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by Steve BakerSteve Baker
President, Eyefinity

This past month, it has been such an eye-opening experience to reflect on what it means to move “Forward Together.” From how “grit” is a uniquely human quality that helps us to persevere, to how we are all connective tissue in the optometry industry, we are starting a much larger conversation about advancing our communities through top-notch optometric care. Continue reading