How Optometrists Can Respond to Negative Customer Reviews

Review sites are important tools that patients use to find and rate their doctors. But that doesn’t mean you have to let these sites have the final say. Here are some tips on how you can handle negative customer reviews online.

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Partner for Your Practice Success

When buying a car, should you have to prioritize between initial price and the warranty? You want both, right? Similarly, when you decide on software for your optometric practice, you want great value and amazing support to make the purchase worthwhile for your long-term practice success.

At Eyefinity®, we make sure you receive the service and the software that best positions your practice for success. We do this in several ways.

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Choose the Right Software for your Optometric Practice

Running an optometric practice involves many tasks beyond patient exams. There are business considerations, including attracting and retaining patients, staffing, billing, and tracking patient eye health over time. Most practices integrate a blend of software packages to streamline both operational and medical-related tasks.

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How “Sunsetting” By Microsoft Could Affect Your Practice

Companies are constantly replacing older versions of their technology with the latest and greatest. This is often called “sunsetting,” and involves terminating support for older versions.

Microsoft is currently replacing old technology that could have a significant impact on practices using server-based practice management systems. In particular, there are two updates that have significant impact for OfficeMate users.

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Before Going to Vision Expo East, Read This.

In a few weeks, the entire optical industry will be converging on New York City to explore all the new frames, software, lenses, and more. Now is the time to pencil in a visit to the Eyefinity booth 1235 at Vision Expo East.

We’ve compiled the official (and totally unbiased) list of everything you absolutely cannot miss at the show.

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Add S’more Automation to Your Practice with ERA

I’m an avid camper. I love the peacefulness of sitting out by the lake, reading a book, and spending time with my family. However, I think most frequent campers can agree that setting up your campsite is time consuming. It takes a while to clear the site, put up my tent, organize food, and set up the kitchen area. I often wish the campsite setup could be an automated process, leaving me more time to roast marshmallows over an open fire.

At Eyefinity, the concept of turning routine tasks into automated processes inspires many of our new features. And it’s what inspired our newest Eyefinity Practice Management feature: Electronic Remittance Advice (ERA).

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Set SMART Goals to Achieve Success in Your Optometry Practice in 2019

Looking for ways to achieve success in your optometry practice in 2019? Eyefinity Education Director Rebecca Johnson recommends doctors and staff set SMART goals.

In a recent webinar conducted by Eyefinity Certified Partner Gateway Professional Network, Johnson stressed, “A goal without a plan is really just a dream.”

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